Refund & Cancellation Policy

1. Free trial

When a free trial is granted, nothing is charged during it, and it becomes a paid subscription only by agreement with you.

2. Cancellation

You can cancel at any time by contacting us. Your account keeps working until the end of the paid period and is not renewed afterwards.

3. Refunds

Monthly: a full refund if requested within 7 days of your business's first payment. After that, the current month is not refunded.

Annual: a full refund within 14 days of payment; after that, the remaining whole months are refunded less the months used, priced at the monthly rate.

No refund is due for a period in which the account was suspended for breaching the Terms of Use.

4. Service interruptions

If the Service is down through our fault for more than 24 consecutive hours, we extend your subscription free of charge by twice the downtime.

5. Your data after cancelling

Your data is not deleted automatically when you cancel. You can export it at any time or ask for it to be deleted permanently.

6. How to ask

Message us on WhatsApp from miadapp.com with your business name. Refunds are paid by the original payment method within 14 days of approval.